Not at all. The procedure is to share as much information as you can on the relevant GitHub repo and see if somebody can make the bug happen on their own system.
The situation is worse when they use antique OS systems that is only ‘supported’ in name.
This is normal when using old operating systems. If you’re using a commercial program, they’ll have people on staff who can test it on all platforms it runs on, but with open source projects, nobody’s going to pay to keep an out-of-date machine operational just to test edge case bugs with community packages.
We don’t even know for sure that it’s your OS, but your OS is the only variable that you have made me aware of.