Regarding your first question …
I think it is best for everyone when a support or features topic has a clear focus, because then we, meaning all of us here on the board, know when the issue is fixed or the feature is implemented. I try to clean things up and nudge things back into place where I can … when it is obvious to me or I feel strongly about what is the correct course of action.
On the other hand, people get upset when I misinterpret their issues, sometimes their issues aren’t so clear or sometimes their issue or idea is just too big to really cover easily in one topic without having some sort of design document that scopes things out. In those cases, I try to err on the side of encouraging positive participation and believe that eventually the real issue will reveal itself and then I, or another moderator or admin, can go back and clean things up ex post facto.
Regarding likes …
I don’t have a view available to me that ranks individual posts (as opposed to topics) by likes and I don’t know if the Atom team has something like that. I do agree though with the philosophy behind the Like button for Discourse in general though. “Me too” doesn’t really contribute to the discussion and just kind of wastes people’s limited reading time. Besides, to my understanding there are heuristics in Discourse based off of likes (like when a topic becomes long enough to be summarized) and using the Like feature makes those things work better.
Now, to answer “Is that kind [sic] stuff generally being taken into account?” …
Yes, I believe it is. As I’ve noted before, I’m not an employee of GitHub nor a member of the Atom team, so I can only go off of what I’ve seen happen. In my opinion, yes, they are taking even the obscure side notes into account … however they are managing to do it. Liking a post under a topic shows as a Like for that topic when you are on the main list screen … so maybe that has something to do with it.
The fastest way to get something looked at is to file a well-described bug with repro steps on the package repo or here on the board for core. This doesn’t necessarily mean it will get resolved more quickly, some bugs or features are harder than others. But it will be seen.
With all that said … I’m just kind of figuring this out as I go along too. It has been a while since I have moderated a forum and the first time I’ve moderated a Discourse forum. So if you have suggestions on how things could be done better, please let me know! That’s what the
meta category is for!