New Set Up Failed After Reinstallation Attempt When Atom Froze


#1

I am new to Atom. I installed Atom and began using it. It then froze on me and I could not get it to work again. I am using Windows 10. I uninstalled Atom and I have attempted to reinstall. I continue to get an error message that it cannot install and says to examine the Set Up Log which is extremely long. I have tried to download the install exe a couple of different times and that does not seem to have made a difference.

I am not an expert at this sort of thing. I just wanted a program to be able to compare determine where errors are located in csv files being uploaded to Shopify.

Any suggestions would be greatly appreciated.

Here is a portion of the Set Up Log, I am not sure what parts are relevant.

Thank you.

2016-02-19 17:31:53> Program: Starting Squirrel Updater: --install .

   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

2016-03-23 12:16:54> CheckForUpdateImpl: First run or local directory is corrupt, starting from scratch
2016-03-23 12:16:54> ApplyReleasesImpl: Writing files to app directory: C:\Users\Craig\AppData\Local\atom\app-1.6.0
2016-03-23 12:17:28> IEnableLogger: Failed to install package to app dir: System.AggregateException: One or more errors occurred. ---> System.IO.IOException: Access to the path 'resources' is denied.
   at System.IO.DirectoryInfo.MoveTo(String destDirName)
   at Squirrel.UpdateManager.ApplyReleasesImpl.<>c__DisplayClassaf.<>c__DisplayClassb4.<>c__DisplayClassb6.<installPackageToAppDir>b__ad(DirectoryInfo subdir)
   at Squirrel.Utility.<>c__DisplayClass18`1.<>c__DisplayClass1a.<ForEachAsync>b__17()
   at System.Threading.Tasks.Task.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Squirrel.Utility.<>c__DisplayClass1e`1.<>c__DisplayClass20.<<ForEachAsync>b__1d>d__22.MoveNext()
   --- End of inner exception stack trace ---
   at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
   at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
   at Squirrel.UpdateManager.ApplyReleasesImpl.<>c__DisplayClassaf.<>c__DisplayClassb4.<installPackageToAppDir>b__ac(DirectoryInfo ld)
   at Squirrel.EnumerableExtensions.ForEach[TSource](IEnumerable`1 source, Action`1 onNext)
   at Squirrel.UpdateManager.ApplyReleasesImpl.<>c__DisplayClassaf.<<installPackageToAppDir>b__a8>d__b8.MoveNext()
--- End of stack trace from previous location where exception was thrown ---

2016-03-23 12:18:05> CheckForUpdateImpl: First run or local directory is corrupt, starting from scratch
2016-03-23 12:18:05> ApplyReleasesImpl: Writing files to app directory: C:\Users\Craig\AppData\Local\atom\app-1.6.0
2016-03-23 12:18:34> IEnableLogger: Failed to install package to app dir: System.AggregateException: One or more errors occurred. ---> System.IO.IOException: Access to the path 'resources' is denied.
   at System.IO.DirectoryInfo.MoveTo(String destDirName)
   at Squirrel.UpdateManager.ApplyReleasesImpl.<>c__DisplayClassaf.<>c__DisplayClassb4.<>c__DisplayClassb6.<installPackageToAppDir>b__ad(DirectoryInfo subdir)
   at Squirrel.Utility.<>c__DisplayClass18`1.<>c__DisplayClass1a.<ForEachAsync>b__17()
   at System.Threading.Tasks.Task.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Squirrel.Utility.<>c__DisplayClass1e`1.<>c__DisplayClass20.<<ForEachAsync>b__1d>d__22.MoveNext()
   --- End of inner exception stack trace ---
   at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
   at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
   at Squirrel.UpdateManager.ApplyReleasesImpl.<>c__DisplayClassaf.<>c__DisplayClassb4.<installPackageToAppDir>b__ac(DirectoryInfo ld)
   at Squirrel.EnumerableExtensions.ForEach[TSource](IEnumerable`1 source, Action`1 onNext)
   at Squirrel.UpdateManager.ApplyReleasesImpl.<>c__DisplayClassaf.<<installPackageToAppDir>b__a8>d__b8.MoveNext()


2016-03-23 12:18:34> Unhandled exception: System.AggregateException: One or more errors occurred. ---> System.AggregateException: One or more errors occurred. ---> System.IO.IOException: Access to the path 'resources' is denied.
   at System.IO.DirectoryInfo.MoveTo(String destDirName)
   at Squirrel.UpdateManager.ApplyReleasesImpl.<>c__DisplayClassaf.<>c__DisplayClassb4.<>c__DisplayClassb6.<installPackageToAppDir>b__ad(DirectoryInfo subdir)
   at Squirrel.Utility.<>c__DisplayClass18`1.<>c__DisplayClass1a.<ForEachAsync>b__17()
   at System.Threading.Tasks.Task.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Squirrel.Utility.<>c__DisplayClass1e`1.<>c__DisplayClass20.<<ForEachAsync>b__1d>d__22.MoveNext()
   --- End of inner exception stack trace ---
   at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
   at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
   at Squirrel.UpdateManager.ApplyReleasesImpl.<>c__DisplayClassaf.<>c__DisplayClassb4.<installPackageToAppDir>b__ac(DirectoryInfo ld)
   at Squirrel.EnumerableExtensions.ForEach[TSource](IEnumerable`1 source, Action`1 onNext)
   at Squirrel.UpdateManager.ApplyReleasesImpl.<>c__DisplayClassaf.<<installPackageToAppDir>b__a8>d__b8.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Squirrel.Utility.<LogIfThrows>d__54`1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
   at Squirrel.UpdateManager.ApplyReleasesImpl.<ApplyReleases>d__78.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Squirrel.UpdateManager.<FullInstall>d__f.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
   at Squirrel.Update.Program.<Install>d__37.MoveNext()
   --- End of inner exception stack trace ---
   at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
   at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
   at System.Threading.Tasks.Task.Wait()
   at Squirrel.Update.Program.executeCommandLine(String[] args)
   at Squirrel.Update.Program.main(String[] args)
---> (Inner Exception #0) System.AggregateException: One or more errors occurred. ---> System.IO.IOException: Access to the path 'resources' is denied.
   at System.IO.DirectoryInfo.MoveTo(String destDirName)
   at Squirrel.UpdateManager.ApplyReleasesImpl.<>c__DisplayClassaf.<>c__DisplayClassb4.<>c__DisplayClassb6.<installPackageToAppDir>b__ad(DirectoryInfo subdir)
   at Squirrel.Utility.<>c__DisplayClass18`1.<>c__DisplayClass1a.<ForEachAsync>b__17()
   at System.Threading.Tasks.Task.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Squirrel.Utility.<>c__DisplayClass1e`1.<>c__DisplayClass20.<<ForEachAsync>b__1d>d__22.MoveNext()
   --- End of inner exception stack trace ---
   at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
   at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
   at Squirrel.UpdateManager.ApplyReleasesImpl.<>c__DisplayClassaf.<>c__DisplayClassb4.<installPackageToAppDir>b__ac(DirectoryInfo ld)
   at Squirrel.EnumerableExtensions.ForEach[TSource](IEnumerable`1 source, Action`1 onNext)
   at Squirrel.UpdateManager.ApplyReleasesImpl.<>c__DisplayClassaf.<<installPackageToAppDir>b__a8>d__b8.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Squirrel.Utility.<LogIfThrows>d__54`1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
   at Squirrel.UpdateManager.ApplyReleasesImpl.<ApplyReleases>d__78.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Squirrel.UpdateManager.<FullInstall>d__f.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
   at Squirrel.Update.Program.<Install>d__37.MoveNext()
---> (Inner Exception #0) System.IO.IOException: Access to the path 'resources' is denied.
   at System.IO.DirectoryInfo.MoveTo(String destDirName)
   at Squirrel.UpdateManager.ApplyReleasesImpl.<>c__DisplayClassaf.<>c__DisplayClassb4.<>c__DisplayClassb6.<installPackageToAppDir>b__ad(DirectoryInfo subdir)
   at Squirrel.Utility.<>c__DisplayClass18`1.<>c__DisplayClass1a.<ForEachAsync>b__17()
   at System.Threading.Tasks.Task.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Squirrel.Utility.<>c__DisplayClass1e`1.<>c__DisplayClass20.<<ForEachAsync>b__1d>d__22.MoveNext()<---
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#2

This error message is typically because an anti-virus program is blocking the installation. You may want to try temporarily disabling your anti-virus program before installing Atom.

I hope that helps!


#3

You were correct. The program was able to install once I disabled my anti-virus program. Thank you for the suggestion.


#4

I have been using Atom for over a year now and wanted to reinstall. Now I get this same error and there is no earthly way to disable McAfee VirusScan Enterprise. Is there really no other way for me to get Atom installed again?


#5

You could use the Zip version of Atom from https://github.com/atom/atom/releases/latest. This version won’t auto-update itself though, so you’ll need to do that manually in the future.