I can't install atom on my computer


#1

I have a problem, when I try to install Atom I do not know why but it gives me an error (Update has stopped working), I click cancel and I get a message (Installetion has falied), and I click on (Open setup Log) and these are the logs.
3612> 2018-07-23 19:37:19> Program: Starting Squirrel Updater: --install .
3612> 2018-07-23 19:37:19> Program: Starting install, writing to C:\Users\Utente\AppData\Local\SquirrelTemp
3612> 2018-07-23 19:37:19> Program: About to install to: C:\Users\Utente\AppData\Local\Discord
3612> 2018-07-23 19:37:19> SingleGlobalInstance: Grabbing lockfile with timeout of 00:00:10
3612> 2018-07-23 19:37:19> CheckForUpdateImpl: Reading RELEASES file from C:\Users\Utente\AppData\Local\SquirrelTemp
3612> 2018-07-23 19:37:19> CheckForUpdateImpl: Remote version 0.0.301 differs from local
3612> 2018-07-23 19:37:19> CheckForUpdateImpl: First run or local directory is corrupt, starting from scratch
3612> 2018-07-23 19:37:19> ApplyReleasesImpl: Writing files to app directory: C:\Users\Utente\AppData\Local\Discord\app-0.0.301
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-core-console-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-core-console-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-core-debug-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-core-debug-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-core-datetime-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-core-datetime-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-core-errorhandling-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-core-errorhandling-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-core-file-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-core-file-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-core-file-l1-2-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-core-file-l1-2-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-core-file-l2-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-core-file-l2-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-core-handle-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-core-handle-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-core-heap-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-core-heap-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-core-interlocked-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-core-interlocked-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-core-localization-l1-2-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-core-localization-l1-2-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-core-namedpipe-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-core-namedpipe-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-core-libraryloader-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-core-libraryloader-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-core-memory-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-core-memory-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-core-processenvironment-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-core-processenvironment-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-core-processthreads-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-core-processthreads-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-core-string-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-core-string-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-core-profile-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-core-profile-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-core-synch-l1-2-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-core-synch-l1-2-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-core-processthreads-l1-1-1.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-core-processthreads-l1-1-1.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-core-synch-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-core-synch-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-core-rtlsupport-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-core-rtlsupport-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-core-sysinfo-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-core-sysinfo-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-core-timezone-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-core-timezone-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-crt-conio-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-crt-conio-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-crt-environment-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-crt-environment-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-crt-heap-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-crt-heap-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-core-util-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-core-util-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-crt-convert-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-crt-convert-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-crt-filesystem-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-crt-filesystem-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-crt-locale-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-crt-locale-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-crt-stdio-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-crt-stdio-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-crt-process-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-crt-process-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\app.ico to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\app.ico
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-crt-string-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-crt-string-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-crt-math-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-crt-math-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-crt-runtime-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-crt-runtime-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-crt-time-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-crt-time-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\blink_image_resources_200_percent.pak to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\blink_image_resources_200_percent.pak
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-crt-multibyte-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-crt-multibyte-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\d3dcompiler_47.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\d3dcompiler_47.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-crt-utility-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-crt-utility-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\api-ms-win-crt-private-l1-1-0.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\api-ms-win-crt-private-l1-1-0.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\content_resources_200_percent.pak to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\content_resources_200_percent.pak
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\Discord.exe to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\Discord.exe
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\msvcp140.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\msvcp140.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\ffmpeg.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\ffmpeg.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\content_shell.pak to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\content_shell.pak
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\icudtl.dat to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\icudtl.dat
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\natives_blob.bin to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\natives_blob.bin
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\snapshot_blob.bin to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\snapshot_blob.bin
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\libEGL.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\libEGL.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\node.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\node.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\Squirrel.exe to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\Squirrel.exe
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\libGLESv2.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\libGLESv2.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\pdf_viewer_resources.pak to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\pdf_viewer_resources.pak
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\ucrtbase.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\ucrtbase.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\vcruntime140.dll to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\vcruntime140.dll
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\ui_resources_200_percent.pak to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\ui_resources_200_percent.pak
3612> 2018-07-23 19:37:24> ApplyReleasesImpl: Moving file C:\Users\Utente\AppData\Local\Discord\app-0.0.301\lib\net45\views_resources_200_percent.pak to C:\Users\Utente\AppData\Local\Discord\app-0.0.301\views_resources_200_percent.pak
3612> 2018-07-23 19:37:26> ApplyReleasesImpl: Started updateSelf pid 4388
3612> 2018-07-23 19:37:36> ApplyReleasesImpl: Squirrel Enabled Apps: [C:\Users\Utente\AppData\Local\Discord\app-0.0.301\Discord.exe]
3612> 2018-07-23 19:37:36> Utility: Process Started: C:\Users\Utente\AppData\Local\Discord\app-0.0.301\Discord.exe --squirrel-install 0.0.301, pid 3684
3612> 2018-07-23 19:37:43> Utility: Received exitcode 0 from process C:\Users\Utente\AppData\Local\Discord\app-0.0.301\Discord.exe
3612> 2018-07-23 19:37:43> ApplyReleasesImpl: ran C:\Users\Utente\AppData\Local\Discord\app-0.0.301\Discord.exe, pid 5256
3612> 2018-07-23 19:37:43> ApplyReleasesImpl: Starting fixPinnedExecutables
3612> 2018-07-23 19:37:43> ApplyReleasesImpl: fixPinnedExecutables: newCurrentFolder: app-0.0.301
3612> 2018-07-23 19:37:43> ApplyReleasesImpl: fixPinnedExecutables: enumerating path C:\Users\Utente\AppData\Roaming\Microsoft\Windows\Start Menu failed: System.UnauthorizedAccessException: Accesso al percorso ‘C:\Users\Utente\AppData\Roaming\Microsoft\Windows\Start Menu\Programmi’ negato.
in System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
in System.IO.FileSystemEnumerableIterator1.AddSearchableDirsToStack(SearchData localSearchData) in System.IO.FileSystemEnumerableIterator1.MoveNext()
in System.Collections.Generic.List1..ctor(IEnumerable1 collection)
in System.IO.DirectoryInfo.InternalGetFiles(String searchPattern, SearchOption searchOption)
in System.IO.DirectoryInfo.GetFiles(String searchPattern, SearchOption searchOption)
in Squirrel.UpdateManager.ApplyReleasesImpl.fixPinnedExecutables(SemanticVersion newCurrentVersion)
3612> 2018-07-23 19:37:43> ApplyReleasesImpl: Updating shortcut C:\Users\Utente\Desktop\Discord.lnk
3612> 2018-07-23 19:37:44> ApplyReleasesImpl: Fixing up tray icons
3612> 2018-07-23 19:37:44> ApplyReleasesImpl: cleanDeadVersions: for version 0.0.301
3612> 2018-07-23 19:37:44> ApplyReleasesImpl: cleanDeadVersions: exclude current version folder app-0.0.301

Thanks in advance.

p.s. I’m using Windows 7.


#2

Try this


#3

Also it looks like those entries are for Discord, not Atom.

But yeah, try the suggestions from the link above (the 2 most common Windows installation issues I’ve seen are either an issue with anti-virus or with that pathtoolong exception).


#4

I was installing atom and the same thing happend


#5

Have you tried the suggestions in Having Windows installation problems? @GiraffeMan? Can you share your %LocalAppData%\Atom\SquirrelSetup.log file?