Atom crashes, no dumps in Atom Crashes


#1

Hi,
my atom crashes more and more often lately. I actually know which packages cause these crashes (I maintain them) but I want a dump to actually see what’s wrong.

The problem though is that there are no dumps in the %TEMP%\Atom Crashes folder!

Following are the contents of operation_log.txt right after opening atom:

[16044:12900:0501/112707.635:VERBOSE1:crash_service_main.cc(78)] Session start. cmdline is [--reporter-url=https://crashreporter.atom.io --application-name=Atom "--crashes-directory=C:\Users\Lukas\AppData\Local\Temp\Atom Crashes" --v=1]
[16044:12900:0501/112707.638:VERBOSE1:crash_service.cc(142)] window handle is 00000000000C0930
[16044:12900:0501/112707.638:VERBOSE1:crash_service.cc(284)] pipe name is \\.\pipe\Atom Crash Service
dumps at C:\Users\Lukas\AppData\Local\Temp\Atom Crashes
[16044:12900:0501/112707.638:VERBOSE1:crash_service.cc(288)] checkpoint is C:\Users\Lukas\AppData\Local\Temp\Atom Crashes\crash_checkpoint.txt
server is https://crashreporter.atom.io
maximum 128 reports/day
reporter is electron-crash-service
[16044:12900:0501/112707.639:VERBOSE1:crash_service_main.cc(94)] Ready to process crash requests
[16044:15516:0501/112707.639:VERBOSE1:crash_service.cc(317)] client start. pid = 21268
[16044:15516:0501/112708.651:VERBOSE1:crash_service.cc(317)] client start. pid = 20528
[20580:436:0501/112708.685:VERBOSE1:crash_service_main.cc(78)] Session start. cmdline is [--reporter-url=https://crashreporter.atom.io --application-name=Atom "--crashes-directory=C:\Users\Lukas\AppData\Local\Temp\Atom Crashes" --v=1]
[20580:436:0501/112708.688:VERBOSE1:crash_service.cc(142)] window handle is 0000000000020A1E
[20580:436:0501/112708.688:VERBOSE1:crash_service.cc(284)] pipe name is \\.\pipe\Atom Crash Service
dumps at C:\Users\Lukas\AppData\Local\Temp\Atom Crashes
[20580:436:0501/112708.688:VERBOSE1:crash_service.cc(288)] checkpoint is C:\Users\Lukas\AppData\Local\Temp\Atom Crashes\crash_checkpoint.txt
server is https://crashreporter.atom.io
maximum 128 reports/day
reporter is electron-crash-service
[20580:436:0501/112708.688:ERROR:crash_service.cc(295)] could not start dumper

Also the mentioned crash_checkpoint.txt does not exist…

I’m using Windows 10. I never had any crashes on my mac with a similar setup.

$ atom --version
Atom    : 1.26.1
Electron: 1.7.11
Chrome  : 58.0.3029.110
Node    : 7.9.0

$ apm --version
apm  1.19.0
npm  3.10.10
node 6.9.5 x64
atom 1.26.1
python
git 2.17.0.windows.1
visual studio 2015

Also what’s quite interesting: My atom never crashes when I start it like this: atom -d -f --enable-electron-logging <folder>. I tried this to get any console log messages that I might miss when atom crashes.